This privacy statement was last updated on September 28, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we collect about you via https://oefix.de/en. We recommend that you read this statement carefully. We process data in accordance with the requirements of data protection legislation. This means, amongst other things, that:
- We clearly state the purposes for which we process personal data. We do this through this privacy statement;
- We aim to limit the personal data we collect to only that which is necessary for legitimate purposes;
- We first seek your explicit consent to process your personal data in cases where your consent is required;
- We take appropriate security measures to protect your personal data and also require the same of any parties that process personal data on our behalf;
- We respect your right to access your personal data or to have it corrected or deleted, at your request.
If you have any questions, or would like to know exactly what data we hold about you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes relating to our business operations, which may include the following: (click to expand)1.1 Contact – By telephone, post, email and/or web forms
1.1 Contact – By telephone, post, email and/or web forms
For this purpose, we use the following data:
- A first name and a surname
- An email address
- A telephone number
- IP address
The legal basis on which we may process this data is:
Retention period
We retain this data until the service is terminated.
1.2 To support services or products that a customer wishes to purchase or has purchased
1.2 To support services or products that a customer wishes to purchase or has purchased
For this purpose, we use the following data:
- A first name and a surname
- A home address or other physical address, including the street name and the name of a city or town
- An email address
- A telephone number
The legal basis on which we may process this data is:
Retention period
We retain this data until the service is terminated.
1.3 To be able to comply with legal obligations
1.3 To be able to comply with legal obligations
For this purpose, we use the following data:
- A first name and a surname
- A home address or other physical address, including the street name and the name of a city or town
- An email address
The legal basis on which we may process this data is:
To comply with a legal or regulatory obligation.
Retention period
We determine the retention period in accordance with fixed, objective criteria: The data is stored for the duration of the statutory retention periods (usually 6 or 10 years under commercial and tax law) and is subsequently deleted.
1.4 Compiling and analysing statistics to improve the website.
1.4 Compiling and analysing statistics to improve the website.
For this purpose, we use the following data:
- IP address
- Information relating to internet activity, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with a website, application or advertisement
The legal basis on which we may process this data is:
Upon the provision of consent.
Retention period
We determine the retention period in accordance with fixed, objective criteria: Statistical data is collected only with your consent and is automatically deleted after 14 months at the latest.
2. Sharing with other parties
We only share or disclose this data to data processors for the following purposes:
Processors
Name: New processor
Country:
Purpose:
Name: New processor
Country:
Purpose:
3. Cookies
Our website uses cookies. For more information about cookies, please see our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required to do so by law or by a court order, in response to a request from a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for the purposes of an investigation into a matter relating to public safety.
If our website or organisation is taken over, sold, or becomes involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers, and will be passed on to the new owners.
5. Security
We are committed to the security of personal data. We take appropriate security measures to prevent the misuse of and unauthorised access to personal data. This ensures that only authorised personnel have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites linked to from our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
7. Amendments to this privacy statement
We reserve the right to amend this privacy statement. We recommend that you review this privacy statement regularly so that you are aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:
- You have the right to know why your personal data is required, what will happen to it, and how long it will be retained.
- Right of access: You have the right to access your personal data held by us.
- Right to rectification: you have the right to add to, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
- Right to data portability: you have the right to request all your personal data from the data controller and to transfer it in its entirety to another data controller.
- Right to object: you may object to the processing of your data. We will comply with this, unless there are legitimate grounds for processing.
Please ensure that you always clearly state who you are, so that we can be certain that we do not amend or delete any data belonging to the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to lodge a complaint with the Data Protection Authority.
10. Contact details
öFix GmbH
Textilstraße 14, 48465 Schüttorf
Germany
Website: https://oefix.de/en
Email: info@ex.comoefix.de
Telephone number: 05923 90 22 77 2